Deliver your content by scratch card...
Refunds - validate refund claims on-line...
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daaa.net access problems resolved
The access problem via daaa.net has now been resolved.
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Scratchfone supports an
ever increasing range
of handsets. Note that not all
of our downloads are available for all supported handsets due to format
restrictions.
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Redirects
A number of users have found that their phone says something like "Follow redirect link ?".
This is normal and users should select "Yes"
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Common questions and answers when using Scratchfone
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User FAQ
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Compatibility
How can I find out if my handset will support a particular accessory ?
Visit the WAP site (see below)
Follow the "Compatibility check" link
Enter the product code of the accessory you wish to check
- The product code is a six digit number at the top left of the price
label
I already purchased a card but the compatibility checker says my
handset may not support it
During the download process you will be
offered the option of downloading the product anyway. Be very sure that
your handset has similar capabilities to one of those listed as vendors
may refuse refunds once a download has been carried out.
If all else fails go here to
request
support for your handset.
Downloading
I don't know if my handset supports WAP ?
Nokia - Look under "Services" - is
there a "Home" option - Try it !
Motorola - Look for a "Web access" menu - Try it !
My handset complains about invalid or non-existant WAP settings ?
Contact your service provider and request
that they text you a WAP configuration message. This information may
also be available on their web site.
How do I enter your web address ?
Nokia - select "Services - Go to address"
and enter http://daaa.net
Motorola - select "WebAccess - Go to URL" and enter http://daaa.net
What is "daaa.net" ?
It was the first available domain name
that we could obtain which was simple to enter on a phone keypad. You
can also use wap.scratchfone.co.uk or www.scratchfone.co.uk/wap if you
prefer.
My handset says something like
"Follow redirect link ?".
This is normal and you should select "Yes"
My handset says something like "No server access" or "403 Not allowed"
Try entering
http://daaa.net/ (the trailing / can make a
difference)
or http://wap.scratchfone.co.uk/
or http://www.scratchfone.co.uk/wap/
or http://www.scratchfone.co.uk/wap/index.wml
Does the price I paid for the scratchcard include the cost of
downloading the file ?
Normal WAP dialup connection charges or
GPRS/HSCD data charges will apply during the download process.
You will NOT be charged any premium rate fees by Scratchfone whilst
downloading.
Saving files
My handset flashed a message up quickly and then went back to the
download page
Probably it automatically saved the file
for you. Exit your WAP browser and have a look in your gallery or
folders for the file. Normally it will be named from the product code
or "scratchfone_file"
My handset says that the file "scratchfone_file.???" already exists
You have previously installed another
accessory from Scratchfone.
You will need either to choose a different name for the new file or
rename the existing file
Don't allow your handset to overwrite the existing file as you will
lose it !
Installing accessories
How do I install a wallpaper or screensaver ?
Look for your gallery or folders - browse
them to the new file and you may be offered the option to set the file
as wallpaper or screensaver
Access your phone settings menu and look for display settings. Find
wallpaper or screensaver and select the file you downloaded.
How do I install a ringtone ?
Look for your gallery or folders - browse
them to the new file and you
may be offered the option to set the file as the ringtone
Access your phone settings menu and look for tone settings. Find
Ringing tone and select the file you downloaded.
I can't find the file in my gallery (tones or images)
Your phone may have a memory card (e.g.
Nokia 3300). If so the file was probably saved there. Navigate to the
memory card folders and look for your file there.
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